Privacy Policy for HyperSales
Last updated: [Insert Date]
HyperSales ("we," "our," "us"), owned and operated by 1Percent AI Solutions, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, including our AI-powered Full-Stack Sales Agent system.
1. Information We Collect
When you use HyperSales, we may collect the following types of information:
- Personal Information: Name, email address, phone number, business details, and other contact information shared by leads or clients.
- Communication Data: Voice calls, WhatsApp messages, and email interactions carried out through our AI Sales Agent.
- Technical Data: Device information, IP address, browser type, and usage logs to improve system performance and security.
- Lead Data: Information submitted through forms, ads, or integrations (e.g., Facebook Ads, Google Sheets, Cal.com booking links).
2. How We Use Your Information
We use the information we collect to:
- Automate lead follow-up across Voice, WhatsApp, and Email.
- Personalize conversations using AI voice and chatbot systems.
- Ensure timely and consistent follow-ups to improve conversion rates.
- Provide reminders, booking confirmations, and relevant updates.
- Analyze usage to improve our product and customer experience.
- Comply with legal, regulatory, and security requirements.
3. Data Sharing and Disclosure
We respect your privacy. We do not sell or rent your personal data to third parties. However, we may share information in the following cases:
- With trusted service providers (e.g., WhatsApp API providers, CRM tools, cloud hosting) necessary for delivering our services.
- To comply with applicable laws, regulations, or legal processes.
- To protect our rights, property, or the safety of our users.
4. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. While no system is 100% secure, we use encryption, secure servers, and access controls to safeguard your data.
5. Data Retention
We retain personal data only as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data by contacting us (see Section 8).
6. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for communication at any time.
- Opt out of marketing communications.
7. Use of WhatsApp
By interacting with our system through WhatsApp, you agree to receive automated messages related to lead follow-ups, reminders, and updates. You can opt out anytime by replying STOP or contacting us directly.
8. Data Deletion Requests
Users can request deletion of their personal data collected by HyperSales at any time.
If you want your data deleted, please email us at shubhankar@1percentcoach.in with the subject line "Data Deletion Request." If you connected HyperSales via Facebook, you can also remove the app from your Facebook Settings > Business Integrations, which will automatically notify us through Meta's Data Deletion Callback.
For full instructions, please visit our Data Deletion Request page.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: